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Customer Service Representative

Trillium Staffing is now hiring Customer Service Representatives in the Galesburg, MI area! Trillium Staffing, a leader in the staffing industry is currently seeking a seasonal Customer Service Representative in the Galesburg, MI area. Candidates will be contacting customers, taking orders based on their needs, and readying orders for entry into the computer system. Candidates should possess analytical critical-thinking skills along with strong customer focus.
Key Responsibilities:
1. Taking customer orders over the phone, both incoming and outgoing calls.
2. Reviewing customer orders and making necessary corrections.
3. Following up on customer complaints.
4. Checking on customer deliveries.
5. Contact vendors for credit approvals.
6. Occasional order entry duties.
7. Filing and other general office activities as assigned. - High school diploma
- 1-3 years experience in similar position.
-Customer Service skills
- Knowledge of Microsoft Excel as well as proficiency in Microsoft Office applications (Access, Word, Outlook, etc.).
-Reliable transportation
- Ability to pass pre-employment screenings Trillium Staffing has been recruiting and placing professionals for over 25 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals.

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